Shipping Policy
At Maria Mart, we strive to deliver your orders as quickly and smoothly as possible across Pakistan.
1. Delivery Timelines
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Order Processing Time: Orders are processed and dispatched within 24 hours after placement (excluding national holidays).
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Delivery Duration: Standard delivery usually takes 2 to 5 business days depending on your location.
2. Shipping Charges
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Standard Shipping: Flat rate shipping charge applied at checkout (or Free Shipping on orders over PKR X,XXX).
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Cash on Delivery (COD): Available for all orders across Pakistan without any extra hidden fees.
3. Order Tracking
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Once your parcel is dispatched, you will receive a tracking code via SMS or Email.
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You can use this tracking ID on our courier partner's portal to check the real-time status of your delivery.
4. Order Verification
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For Cash on Delivery (COD) orders, our team may make a quick confirmation call or send a WhatsApp message prior to dispatch. Unconfirmed orders may be delayed or canceled.
5. Damaged or Delayed Shipments
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If your parcel appears damaged or tampered with at the time of delivery, please do not accept it and contact us immediately.
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While we ensure timely delivery, slight delays may occur due to weather conditions, strikes, or courier operational issues.